Delete your account

Delete from the app

1. Sign in to the parent account you want to delete.
2. End any running child session through Parent controls.
3. Open Settings → Parent account → Delete my account.
4. Cancel any active subscription in Google Play → Payments & subscriptions → Subscriptions. Account deletion does not cancel recurring billing.
5. Read the explanation, confirm your password and choose Permanently delete account.

Request deletion without the app

Email us from the address used for your Palitha Detox parent account. Use the subject “Palitha Detox account deletion” and say that you want your account and family data deleted. We will verify account ownership before processing your request.

Email paalithadev@gmail.com

This opens your email app. Nothing is sent automatically. Do not include your password, parent PIN or private child details.

What is removed

Deletion removes your Supabase sign-in account and its cloud family record, including child profiles, settings, task text, goals and progress. Deleting inside the app also removes the account’s cache and unshared task media from that device.

Other devices can retain offline copies, photos or recordings until removed there. An email request cannot remotely erase offline device storage. Remove those copies on each device, or clear/uninstall the app only after keeping anything you want to retain. Original local-only records belonging to a separate family are not part of the deleted cloud account.

There is no undo after account deletion. A later account with the same email does not restore the deleted cloud family.

Billing records and subscriptions

Deleting your parent account does not cancel your Google Play subscription or delete Google’s transaction records. Cancel renewal in Google Play separately. We retain the private billing ownership record (former parent ID, purchase token and hash, subscription state, expiry, phase and verification time) to prevent purchase replay and support ownership checks. No automatic deletion period is currently configured for these records. Contact support about retained billing data or restoring a purchase after account deletion; a new parent account does not automatically inherit the old subscription.